DATA PROTECTION PRIVACY NOTICE FOR PATIENTS

Who are we

We are London Periodontics & Implants Ltd T/A London Dental Specialists. We are a dental practice. Our address is 111 Regents Park Road, London NW1 8UR.

If you would like to contact us about any of the information contained within this privacy notice you can contact our Practice Owner, Ope Sodeinde by email at info@london-dental-specialists.co.uk and manager@london-dental-specialists.co.uk or telephone on 020 7589 7792.

What information we collect about you

We collect information about you when you enquire about our services or make an appointment with us for treatment.  We will retain details and clinical notes relating to the care you receive within our practice and from third parties. We also collect information about you when you voluntarily complete customer surveys, participate in competitions or provide feedback to us.

How we will use your information

• We will use information about you to enable us to arrange appointments with the appropriate clinician and to ensure that you are receiving care appropriate to your clinical needs. Our regulators, The General Dental Council, require us to create and retain records of the dental treatment that is provided to patients. We are obliged by law to keep these records for 10 years after the last date of treatment.

• We will not disclose your personal data, including records of your treatment, unless required to do so by law, or with your explicit consent. [If you have been referred to treatment with us by another medical professional, we may disclose details of your treatment to them where appropriate. Wherever possible we will discuss any disclosure with you in advance. We will never pass on your information to a third party for marketing purposes.

• We may share your information with selected third parties including; business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; analytics and search engine providers that assist us in the improvement and optimisation of our site; credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

• We will use your information to provide you with details about other services or products that we offer that we think will be relevant to your ongoing care or of may be of interest to you.

Marketing

We would like to send you information about products and services of ours and other companies we work with which may be of interest to you.

If you have consented to receive marketing, you may opt out at a later date.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information please email or write to us at the following address; London Dental Specialists, 111 Regents Park Road, London NW1 8UR.

If your personal details change, or it comes to your attention that the information we hold about you is inaccurate in any way please let us know and we will make the appropriate corrections.

If you have concerns about the way in which we have handled your data, or are not satisfied with our response to any complaint you may have made, you can complain directly to the Information Commissioner Office: https://ico.org.uk/concerns/

Other websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our Privacy Policy

We regularly review our privacy notice and will update this page when necessary. This privacy policy was last updated on the [30 March 2021].