03 Nov Putting Patients First: The Importance of a Treatment Coordinator
At London Dental specialists, we always put our patients first. That’s why we have a treatment coordinator on staff. A treatment coordinator plays a vital role in most specialist practices—and ours is no exception. From scheduling your appointments to handling finances, our treatment coordinator, Hollie, is there to make sure that our patients have everything they need during their time at London Dental Specialists.
In short, a treatment coordinator is responsible for developing and maintaining relationships with patients and providing support to the clinical team.
What are Holly’s day-to-day responsibilities?
Dental treatment coordinator can vary depending on the practice’s needs. However, there are some everyday duties that Hollie will perform.
Speaking to patients and discussing their dental needs.
During your initial phone call at the practice, you will have the opportunity to speak with Hollie, our treatment coordinator. She will review your dental requirements and discuss your dental concerns. Then, she will provide you with a comprehensive discussion and go over the different options with you. It is important to note that our treatment coordinator does not provide dental care. Instead, the treatment coordinator’s role is to ensure that you are getting the care you need from our team of specialists.
Hollie will take the time to get to know you and your needs. She will answer your questions and help you make informed decisions about your dental care. At London Dental specialists, we pride ourselves on being a team of compassionate professionals who always put our patients first.
A personalised experience: One of the things Hollie prides herself on is providing each and every patient with a personalised experience. From the moment you walk in the door until the moment you leave, she’ll be there to make sure all of your needs are taken care of.
A calming presence: We understand that not everyone loves going to the dentist. That’s why Hollie goes above and beyond to make sure that all of our patients feel comfortable and relaxed during their time at London Dental Specialists. She knows that dental anxiety is natural, and she’ll do everything in her power to ease your fears.
The financial side of things: After your consultation with one of our dentists, Hollie will sit down with you and go over your treatment options and their corresponding costs. She’ll work with you to create a payment plan that fits both your budget and your timeline so that you can get the dental care you need without breaking the bank.
A treatment coordinator plays an essential role in every dental practice — ours is no exception. From scheduling appointments to handling finances, our treatment coordinator, Hollie, is there to ensure that our patients have everything they need during their time at London Dental Specialists. So, if you’re looking for a dental practice that offers personalised service and cares about its patients, look no further! We would be happy to welcome you into our London Dental Specialists family.